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DVA by Leaf Doctors: Alternative Healthcare for Veterans

Affected by the 2026 DVA changes? We’re here to help.

Real clinics. Real Doctors. Real support for Australian veterans.

Navigating the new DVA rules shouldn’t be complicated.

Leaf Doctors is a dedicated veteran healthcare service offering in-person consultations in Sydney and Brisbane, ongoing care, and personalised assistance with your DVA approvals and claims.

Whether your existing treatment has been disrupted or you’re exploring your options for the first time, the Leaf Doctors team is here to guide you through every step.

  • Consultations bulk billed for eligible DVA Veteran Card holders.
  • Specialist-registered Doctors experienced in navigating DVA requirements.
  • In-person appointments in Sydney and Brisbane.
  • Follow-up appointments available by telehealth where appropriate.
  • Dedicated support with DVA approvals and eligible claims.
  • A real Australian-based team to answer your questions.

Prefer a set time? Book a free chat with our Veteran Care Coordinator (or Veteran Clinical Nurse). No GP referral required. We’ll call you back within one business day.

Speak with our veteran care team

Monday–Friday, 9am–5pm

Book a Call

Leave your details and our team will call you to review your situation and explain your options.

No GP referral Call back in 1 business day Confidential

Bulk billed

For eligible Veteran Card holders

Real clinics

Newtown NSW & Strathpine QLD

Specialist-registered Doctors

Experienced with DVA requirements

Dedicated veteran support

Care coordinator & nursing team

The recent DVA changes

Have the recent DVA changes affected your treatment?

The DVA framework has changed. Leaf Doctors can help you understand how to navigate from here.

Changes to the DVA treatment framework introduced in February 2026, followed by the end of transitional arrangements on 31 August 2026. This has understandably left many veterans uncertain about their treatment options.

You may have been told that your existing Doctor no longer meets the requirements, that you need an in-person consultation, or that your current treatment requires a different approval process.

We understand how frustrating this can be, especially when you’ve already established a treatment plan. We can help you figure out the next steps in your alternative healthcare journey.

February 2026

New DVA treatment framework introduced

31 August 2026

Transitional arrangements ended

Leaf Doctors can help if:

  • Your existing clinic or Doctor can no longer support your DVA treatment.
  • You’ve been advised that an in-person appointment is required.
  • Your previous medication or funding arrangements have changed.
  • You’re unsure whether your treatment remains eligible for DVA funding.
  • You’re having difficulty understanding approvals or claims.
  • You’re looking for a new Doctor who understands the current DVA requirements.

You don’t need to navigate the changes alone. One of our Australian doctors can review your situation, explain your options and help you understand the next steps.

Book a Call

Why choose DVA by Leaf Doctors?

Healthcare built around veterans, not paperwork.

We believe accessing alternative healthcare should be straightforward, personal and supported by people who understand your needs.

01

Consultations at no cost to eligible veterans

Eligible consultations are billed directly to DVA, meaning no out-of-pocket consultation fees for covered conditions.

02

Real clinics, real Doctors

Access specialist-registered Doctors at our clinics in Sydney and Brisbane, with follow-up consultations available by telehealth where appropriate.

03

We help with your DVA claims

Our team assists with the paperwork and approval processes for eligible travel, medical devices and medication.

04

Dedicated veteran support

You’ll have access to a dedicated care coordinator and nursing team to help with appointments, questions and ongoing care.

05

Care that continues beyond your first appointment

From your first consultation through to follow-up reviews, we’ll help coordinate your care and keep your regular GP informed with your consent.

06

An Australian team you can speak to

No confusing process or unanswered questions. Our Australian-based team is available to guide you through your next steps.

4 simple steps

Getting started is simple.

From your first conversation through to your ongoing care, we’ll guide you through the process.

Older Australian man on a phone call in his kitchen
1

Book a Call

Choose a convenient time to speak with Leaf Doctors.

We’ll discuss your situation, check your DVA card details, explain the requirements and answer your initial questions.

Nurse in blue scrubs comforting an older Australian man
2

Speak with our nurse

Our nursing team will review your medical history, current medications and previous treatment.

We’ll also explain what documents you may need and help you prepare for your Doctor’s appointment.

Doctor consulting with a patient in clinic
3

See a Doctor in person

Attend an appointment at our Newtown or Strathpine clinic.

Your Doctor will assess your circumstances, review your treatment options and determine whether any additional approvals are appropriate.

Eligible consultations are billed directly to DVA.

Older man on a telehealth video call at home
4

Ongoing care and support

Where clinically appropriate, follow-up appointments can take place by telehealth.

Our team will also assist with applicable DVA approvals and claims, check in on your progress and help coordinate future reviews.

No referral required. Our team will guide you through the process.

Book a Call

Who is eligible?

Not sure if your DVA card covers you?

Our team can help you understand your eligibility before booking an appointment.

VETERAN CARD

Gold Veteran Card

Gold Veteran Card holders may be eligible for covered healthcare services, subject to the applicable DVA requirements and clinical assessment.

VETERAN CARD

White Veteran Card

White Veteran Card holders may be eligible for consultations relating to conditions accepted by DVA.

Unsure about your eligibility?

If you’re unsure what your card covers, or whether your condition qualifies, our team can help you understand the next steps.

Important information

  • DVA eligibility and funding requirements apply.
  • Treatment decisions are made by the consulting Doctor.
  • Medication and medical devices may require additional approvals.
  • DVA funding is not guaranteed for every treatment or item.

DVA claims and funding support

Less paperwork. More support.

We’ll help you navigate the DVA claims and approval process.

DVA claims can be confusing, particularly when you’re managing ongoing healthcare needs.

Our team can help explain the requirements, prepare the relevant paperwork and assist with approvals and eligible claims.

We’ll explain what’s covered, what may require approval and whether any out-of-pocket costs apply before you proceed.

We can assist with:

Medical appointments

Understanding eligibility for consultations billed directly to DVA.

Travel assistance

Information and support with eligible travel claims for attending in-person appointments.

Medication approvals

Assistance with the application and approval processes for prescribed treatments where appropriate.

Medical devices

Guidance with approvals and claims for eligible medical devices.

Ongoing care

Coordinating follow-up appointments, documentation and reviews.

Australian veteran wearing a slouch hat and service medals at sunset

Natural medicine care for veterans

Personalised healthcare that considers your needs.

Living with long-term pain or a service-related health condition can affect many aspects of everyday life.

At DVA by Leaf Doctors, our Doctors take the time to understand your medical history, the treatments you’ve previously tried and your individual healthcare goals.

Our approach focuses on careful clinical assessment, appropriate treatment options and ongoing monitoring.

Our approach includes:

  • Reviewing your medical history and existing treatments.
  • Understanding your symptoms and personal healthcare goals.
  • Discussing appropriate treatment options.
  • Explaining potential benefits, risks and alternatives.
  • Coordinating any required approvals.
  • Providing ongoing clinical reviews and support.

Every patient’s circumstances are different. All treatment recommendations are based on an individual clinical assessment and the Doctor’s professional judgement.

Book a Call

Our clinics

Real clinics. Local care. Ongoing support.

We provide in-person consultations at our Sydney and Brisbane locations, supported by convenient follow-up care.

Sydney

Sydney

DVA by Leaf Doctors Newtown

Located inside True Green Health

245 King Street, Newtown NSW 2042

  • Convenient inner-west Sydney location.
  • In-person consultations with specialist-registered Doctors.
  • Dedicated support with appointments and DVA processes.
  • Follow-up appointments available by telehealth where appropriate.
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Brisbane

Brisbane

DVA by Leaf Doctors Strathpine

Located inside True Green Health

Shop 10/328 Gympie Road, Strathpine QLD 4500

  • Convenient northern Brisbane location.
  • In-person consultations with specialist-registered Doctors.
  • Support with DVA documentation and applicable claims.
  • Follow-up appointments available by telehealth where appropriate.
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You might be wondering…

Your questions, answered.

Still unsure? Our Australian-based team can talk you through your situation.

I’ve been affected by the recent DVA changes. Can you help?

Yes. If your existing treatment has been disrupted, our team can review your circumstances, explain the current requirements and help arrange an appropriate appointment.

Will my consultation cost anything?

Eligible consultations for DVA-covered conditions are billed directly to DVA, with no out-of-pocket consultation fee. Approved medicines may still attract the standard DVA co-payment, and private treatment options may involve additional costs.

Do I need a GP referral?

No. You can book an initial call directly with our team without a referral from your GP.

Do I need to attend an appointment in person?

Your initial Doctor appointment under this service is held in person at our Newtown or Strathpine clinic. Follow-up consultations may be available by telehealth where appropriate.

Can you help with DVA claims and approvals?

Yes. We can assist with relevant paperwork and explain the processes for eligible travel, medication and medical-device claims. All claims and funding remain subject to DVA requirements and approval.

How quickly can I get an appointment?

We’ll aim to contact you within one business day of your enquiry and help arrange the next suitable appointment. Appointment availability may vary.

What if I don’t live near Sydney or Brisbane?

You can still contact our team. You may be eligible for DVA travel assistance to attend your initial appointment, with subsequent consultations potentially available by telehealth.

Who will I see?

You’ll be assessed by a Doctor with the appropriate specialist registration, supported by our nursing and veteran care team. The Doctor will review your circumstances and determine suitable treatment options.

Does DVA automatically fund my treatment?

No. Funding depends on your eligibility, clinical circumstances, the relevant DVA requirements and any necessary approvals.

Is DVA by Leaf Doctors part of the Department of Veterans’ Affairs?

No. DVA by Leaf Doctors is an independent healthcare service operated by Leaf Doctors. We support eligible veterans and bill covered consultations directly to DVA.

Book a Call

You served. Now let us support you.

Healthcare for veterans, made simpler.

Whether you’ve been affected by the recent DVA changes, need help understanding your eligibility or simply want to discuss your healthcare options, we’re here to help.

Speak with our team and find out what your next steps could look like.

  • No GP referral required.
  • No-cost consultations for eligible veterans.
  • In-person clinics in Sydney and Brisbane.
  • Dedicated support with DVA claims and approvals.
  • We’ll call you back within one business day.

Book a Call

Leave your details and our team will call you to review your situation and explain your options.

No GP referral required · We’ll call you back within one business day

DVA by Leaf Doctors · Important information

DVA by Leaf Doctors is an independent healthcare clinic and is not part of the Australian Government Department of Veterans’ Affairs.

Alternative healthcare consultations are bulk billed for eligible DVA Veteran Card holders receiving care for covered conditions. Treatment eligibility, prescriptions, medical devices and funding are subject to individual clinical assessment and applicable DVA requirements.

DVA by Leaf Doctors is operated by The Leaf Doctors Clinic Pty Ltd, ABN 56 671 455 646.

Phone 1800 953 363 · Enquiries and referrals: dva@leafdoctors.com.au · Monday–Friday, 9am–5pm · Postal: PO Box R1444, Royal Exchange NSW 1225

DVA by Leaf Doctors Newtown: 245 King Street, Newtown NSW 2042 · DVA by Leaf Doctors Strathpine: Shop 10/328 Gympie Road, Strathpine QLD 4500 (both inside True Green Health)

Privacy Policy · Website Terms of Use · Terms and Conditions

Support information

If you need urgent medical assistance, call 000.

Open Arms — Veterans & Families Counselling provides free, confidential support 24 hours a day on 1800 011 046.