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DVA by Leaf Doctors

Website Terms of Use

Current as of 29 October 2026

These terms apply to anyone using the DVA by Leaf Doctors website, which is operated by The Leaf Doctors Clinic Pty Ltd (ABN 56 671 455 646). By using the website, you agree to these terms. Our patient Terms and Conditions and Privacy Policy also apply if you become a patient.

1. General information only

Information on this website is general and is not medical advice for your situation. Please speak with your doctor about your own health. Do not delay seeking medical advice because of something you read here.

2. Emergencies

This website and our online booking are not for emergencies. If you are unwell, unsafe or in crisis, call 000. Open Arms – Veterans & Families Counselling is available 24 hours a day on 1800 011 046.

3. Online booking

• Our “Book a free chat” tool is provided by Calendly, a third-party service that stores booking details in the United States. We only ask for your full name, email and mobile.
• Please do not include any health information in the booking form.
• A booking is a call with our Veteran Care Coordinator. It is not a clinical appointment and does not guarantee any treatment or DVA funding.
• If you prefer not to use online booking, call 1800 953 363 or email dva@leafdoctors.com.au.

4. Privacy

Any personal information you give us through the website is handled under our Privacy Policy. The website may use cookies and analytics to understand how it is used.

5. Intellectual property

The website content, including text, images, logos and the DVA by Leaf Doctors and Leaf Doctors names and brand, belongs to us or our licensors. You may view and print pages for your personal use, but you must not copy, reproduce or use our content or brand for any other purpose without our written permission.

6. Using the website

You must not use the website in a way that is unlawful, interferes with its operation, or attempts to access information or systems without permission.

7. Links to other websites

Our website may link to other websites, such as government services. We do not control those websites and are not responsible for their content or privacy practices.

8. Availability and accuracy

We try to keep the website accurate and available, but we cannot guarantee it will always be up to date, error-free or uninterrupted. Information about DVA programs and government rules can change; please check with DVA or with us.

9. Your rights and our liability

Nothing in these terms limits your rights under the Australian Consumer Law or any other law that cannot be excluded. To the extent the law allows, we are not responsible for loss arising from reliance on general information on this website or from third-party websites.

10. Changes

We may update these terms from time to time. The current version is always on our website.

11. Contact

Phone 1800 953 363 or email dva@leafdoctors.com.au. Strathpine: Shop 10/328 Gympie Road, Strathpine QLD 4500. Newtown: 245 King Street, Newtown NSW 2042.